TERMS AND CONDITIONS

TERMS AND CONDITIONS FOR HIDESEEK


PRIVACY POLICY

Thank you for using The HideSeek website, application and/or other online services (collectively, the “Services”) operated by Experience First Productions Inc d/b/a HideSeek (“we”, “us”, or “HideSeek”).

This Privacy Policy statement demonstrates our commitment to your privacy and the protection of your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from covetedmarket.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

We will only use and disclose your personal information in accordance with applicable law. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal account information), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@gohideseek.com or by mail using the details provided below:

Experience First Productions Inc.
41 Glenayr Road, Toronto ON M5P 3B9, Canada

 

GENERAL:

The holder of a valid ticket is admitted to HideSeek on the condition that the holder agrees, and by use of the ticket does so agree, in favour of the producer and owner Experience First Productions Inc. o/a HideSeek (“HideSeek”), to the following terms and conditions. Any violation of these terms will entitle HideSeek to, as applicable, seize or cancel the ticket, withdraw the license granted below, refuse admission and/or expel a ticket-holder, in each case without payment of any refund or other compensation.

All tickets are non-refundable.

Please arrive 5 minutes before your booked time slot. Customers who have purchased timed tickets need to line up at the pre-purchased lineup. Entry for timed tickets will be permitted up to and until 30 minutes after the ticketed time. Any latecomers will be admitted at the discretion of management.

When you arrive at the event, the barcode on your ticket can be scanned and validated to grant you admission into HideSeek. Names on tickets cannot be changed. ONE person’s ID in your party must match the name on ONE ticket (the rest of the names are interchangeable).

The ticket is a personal, revocable license. Lost, stolen or destroyed tickets will not be honoured. Tickets may not be resold or offered for resale.

Tickets may not be used for advertising, promotion, in connection with any contest, giveaway, or draw, or for any other trade purposes.

Tickets obtained from any source other than HideSeek.com, Universe, or their authorized agents may be lost, stolen or counterfeit tickets, and may not be honoured.

The license may be withdrawn and admission refused at any time upon refunding the printed purchase price, including in the event of cancellation of HideSeek.

The ticket-holder must ensure that the holder and any minors or others for whom the holder is responsible conduct themselves appropriately and in a manner which is not determined by HideSeek or its representatives to be objectionable or disturbing to other patrons.

We encourage you to leave your valuable items, large bags and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving HideSeek, including purses, are subject to inspection. The ticket-holder consents to a reasonable examination of the holder's person and belongings to ensure compliance with these terms.


THE FOLLOWING ITEMS ARE NOT PERMITTED AT HIDESEEK AT ANY TIME:

Backpacks and duffle bags
Bottles and cans
Paints and aerosols
Indelible markers
Weapons of any type
Outside beverages (including alcohol)
Food of any type
Any item prohibited under the Criminal Code of Canada
Any item deemed by Security to be inappropriate

HideSeek reserves the right to amend the above restrictions without notice.


PHOTOS AND SOCIAL MEDIA

The ticket-holder hereby grants to HideSeek, its principals, successors, and affiliates, and the assignees of each of the foregoing the absolute right and permission to use and exploit in perpetuity all photographs, video recordings, or audio recordings of the ticket-holder taken or made at or around HideSeek, including, without limitation, the right to record, use, reproduce, publish, post, broadcast, sell, and distribute any such photographs or recordings, together with modified versions or derivatives thereof, for any purpose and via any medium, including, without limitation, all social media, in each case without further notification, authorization, or compensation.


LIABILITY

The ticket-holder voluntarily assumes all risk and danger of personal injury and hazards arising from or related in any way to HideSeek, whether occurring prior to, during or after the event and hereby releases HideSeek and its employees, contractors, and representatives from all liability.


ACCESSIBILITY

HideSeek is currently not wheel chair accessible. Our elevator is under maintenance and currently cannot be used. For more info please contact hello@gohideseek.com

A support person accompanying a visitor with disabilities will be allowed to stay with the visitor at all times and will be granted free admission to HideSeek. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on HideSeek premises.

A visitor with a disability may need to use an alternate means of communication to ask for and understand information provided by HideSeek. We will identify and offer the most effective and courteous two-way communication with a visitor with a disability.


MINORS:

Any person under the age of 12 must be accompanied by an adult when visiting HideSeek.

 

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TERMES ET CONDITIONS POUR HIDESEEK

Général :

Le détenteur d'un billet valide est admis sur HideSeek à la condition que le détenteur accepte, et par l'utilisation du billet accepte, en faveur du producteur et propriétaire Experience First Productions Inc. o/a HideSeek ("HideSeek"), les termes et conditions suivants. Toute violation de ces conditions autorisera HideSeek à, selon le cas, saisir ou annuler le billet, retirer la licence accordée ci-dessous, refuser l'admission et/ou expulser un détenteur de billet, dans chaque cas sans remboursement ou autre compensation. 

Les billets ne sont pas remboursables.

Veuillez arriver 5 minutes avant l’horaire réservée. Les clients qui ont acheté des billets chronométrés doivent faire la queue à la file d'attente. L'entrée pour les billets chronométrés sera permise jusqu'à 30 minutes avant ou après l'heure prévue. Tout retardataire sera admis à la discrétion de la direction.

Lorsque vous arrivez à l'événement, le code-barres sur votre billet peut être scanné et validé pour vous donner accès à HideSeek. Les noms sur les billets ne peuvent pas être changés. La pièce d’identité d'une personne de votre groupe doit correspondre au nom sur UN seul billet (les autres noms sont interchangeables).

Le billet est une licence personnelle et révocable. Les billets perdus, volés ou détruits ne seront pas honorés. Les billets ne peuvent être revendus ou offerts à la revente.

Les billets ne peuvent être utilisés pour la promotion, dans le cadre d'un concours, d'un tirage, ou à toute autre manière commerciale.

Les billets obtenus de toute autre source que HideSeek.com, Universe ou leurs agents autorisés sont peut être perdus, volés ou contrefaits, et ne seront pas honorés.

La licence peut être retirée et l'admission refusée à n’importe quel moment si le billet est remboursé, y compris en cas d'annulation de HideSeek.

Le détenteur du billet doit s'assurer que tout mineur ou autre personne dont il est responsable se comportent de manière appropriée et d'une manière qui n'est pas considérée par HideSeek ou ses représentants comme répréhensible ou dérangeante pour les autres clients.

Nous vous encourageons à laisser vos objets de valeur, grands sacs et autres objets personnels à la maison. Pour la sécurité de nos visiteurs et de l’instalation, tous les sacs entrant ou sortant de HideSeek, y compris les sacs à main, sont sujets à inspection. Le détenteur du billet consent à un examen raisonnable de sa personne et de ses objets personnels. 

 

Les éléments suivants ne sont pas autorisés sur HideSeek à aucun moment :

Sacs à dos et sacs de sport

Bouteilles et canettes

Peintures et aérosols

Marqueurs indélébiles

Armes de tout type

Boissons de l'extérieur (y compris l'alcool)

Aliments de tout type

Tout article interdit selon le Code criminel du Canada

Tout article inapproprié selon la Sécurité

HideSeek se réserve le droit de modifier les restrictions ci-dessus sans préavis.

 

Photos et médias sociaux

Le détenteur du billet accorde par les présentes à HideSeek, à ses mandants, successeurs et affiliés, ainsi qu'aux ayants droit de chacun de ce qui précède, le droit absolu et la permission d'utiliser et d'exploiter à perpétuité toutes les photographies, enregistrements vidéo ou audio du détenteur du billet pris ou réalisés sur HideSeek ou dans ses environs, incluant, sans restriction, le droit d'enregistrer, d'utiliser, de reproduire, de publier, d'afficher, de diffuser, de vendre et de distribuer ces photographies ou enregistrements, ainsi que les versions modifiées ou leurs dérivés, à toute fin et par tout moyen, y compris, sans limitation, tous les médias sociaux, dans chaque cas sans autre notification, autorisation ou rémunération.

 

Responsabilité

Le détenteur du billet assume volontairement tous les risques et dangers de blessures corporelles et de dangers découlant de HideSeek ou liés de quelque manière que ce soit à HideSeek, que ce soit avant, pendant ou après l'événement et dégage HideSeek et ses employés, entrepreneurs et représentants de toute responsabilité.

 

Accessibilité

HideSeek accessible en fauteuil roulant.

Une personne de soutien accompagnant un visiteur handicapé sera autorisée à rester avec le visiteur à tout moment et bénéficiera de l'entrée gratuite à HideSeek. En aucun temps une personne handicapée accompagnée d'une personne de soutien ne sera empêchée d'avoir accès à sa personne de soutien lorsqu'elle se trouve dans les locaux de HideSeek.

Un visiteur handicapé peut avoir besoin d'utiliser un autre moyen de communication pour demander et comprendre les informations fournies par HideSeek. Nous identifierons et offrirons la communication bidirectionnelle la plus efficace et la plus courtoise possible avec un visiteur ayant un handicap.

  

Mineurs :

Toute personne de moins de 12 ans doit être accompagnée d'un adulte